Prescription products available through Field are sold only after an online consultation with an independent licensed physician in the field provider network. The physician evaluates your intake and decides, independently and according to their professional medical judgment, whether a prescription is clinically appropriate for you. A prescription is never guaranteed.
The physician is independent of Field. Field provides the consumer brand, the intake interface, and customer support; the physician provides the medical judgment, the patient-provider relationship, and the prescription. Field does not influence the physician's clinical decisions.
If the physician determines that a prescription is not appropriate, you will be notified. If a charge was placed for the consult, the consult is non-refundable as the physician's time has been engaged. If a charge was placed for a product that is not dispensed, the product charge is refunded in full.
Medical records arising from your consultation are maintained by the physician and pharmacy under applicable law. You may request copies from those entities directly.