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Customer Service

Effective June 10, 2026 · Version 1.0 · Floreo Vitality LLC (DBA Field Vitality)

How to reach us

Email: support@fieldvitality.com
Phone: 1-808-707-2049
Hours: Monday through Friday, 9:00 AM, 5:00 PM Hawaii Standard Time

What we handle

  • Account questions, billing, and subscriptions
  • Routing clinical questions to your provider
  • Routing dispensing or shipping questions to the pharmacy
  • Refund and cancellation requests
  • Press, partnership, and business inquiries

Mailing address

Floreo Vitality LLC (DBA Field Vitality)
14 Palekana Street
Paia, HI 96779

Medical questions

For medical questions, your prescribing physician is the right contact. Reach them through the patient portal once your consult is established. If you are experiencing a medical emergency, call 911 or your local emergency number.

Response time

We aim to respond to all inquiries within 24 business hours.

Questions? Email support@fieldvitality.com.

Prescription products are available only after an online consultation with a licensed physician who determines if a prescription is appropriate. Protocols are dispensed by a LegitScript-certified compounding pharmacy.

© 2026 Floreo Vitality LLC · fieldvitality.com · This site does not provide medical advice.